PenDelfin

PenDelfin takes every effort to ensure that your payment details are kept secure and confidential at all times. It is because of this all sensitive data will not be stored on our systems. Further all credit card transactions will be handled via Barclaycards secure payment service. This service incorporates 128bit encryption to ensure your details remain secure and are not obtained by any third party. Even if your system browser does not currently have 128 bit encryption, Barclaycards service will automatically upgrade you thus ensuring the security of purchasing items from this website. All credit card details will be stored on the Barclaycard servers with the very highest level of security.

Further we will not pass any details you provide us with to any third party without your explicit permission.

Lastly, this site operates using sessions, that is no data or information is stored on your system at any time during your visit to the PenDelfin website. This includes cookie information.

Care and Security.

PenDelfin, like all collectable items are commercially sought after commodities. Older models are especially sought after so are more vulnerable. PenDelfin therefore suggest the following precautions to be taken to ensure your PenDelfin collection is kept safe

• Do not place models in windowsills or in plain view of passers-by.

• When away on holiday or extended trips, models of high value should be packed and stored away in safety.

• Regular photographs should be taken to build up a photographic record of your collection.

• Endeavour to keep the extent and the value of your collection private and to yourself.

Security however is only half the battle. Due to the texture of the models and the materials they are made with, they are susceptible to damage. These are the following tips PenDelfin suggest to ensure your models are kept well maintained thus safeguarding their value.

• If you have a particularly large collection, avoid placing models too close together. This will prevent chipping or scratching from occurring.

• Keep all models out of direct sunlight and away from other direct sources of heat (fires, radiators etc), as this can cause damage to the gloss as well as fade those vibrant colours.

• Keep all models in a dry environment, away from damp or direct sources of water.

• Try and regularly dust all models on a regular basis to ensure they stay clean and well maintained.

If you are unfortunate to accidentally damage one of your models or you have a particularly old piece, which could do with some maintenance, the restoration service, which PenDelfin currently offers, could help. Please refer to the FAQ pages for more details.